Frequently Asked Questions
Find answers to the things that we get asked most about.
What is your standard turnaround time?
Can I e-mail a job or do I have to come in?
Does CQ have parking?
Does CQ store my file for future print runs?
What DPI is suitable for print?
What programs can you print from?
Should my files/images be CMYK or RGB?
Can I print a job that has 'copyright' on it?
Can you edit my document and make some changes?
Do you do mail merge and personalised print?
Do you have display units for me to come and look at?
Can you help with ideas for promoting my business/organisation?
Where on Wrights Rd are you?
We are on the corner of Wrights Road and Birmington Drive.
Can I have a proof?
What is the heaviest weight paper you can print on?
What is imposition and why do you charge an imposition?
Imposition is when your document or image is set up multiple times on a sheet for printing. This is a chargeable service as it takes our staff time to do an imposition and we need to purchase software that is able to do this.
Can I do my own imposition (lay up my file for printing)?
How wide can you laminate?
If I get a cheaper price elsewhere will CQ match it?
What if my file is too big to e-mail?
If your file is too big to e-mail we can pick up a disk from you (free pick up in Chch for jobs over $100) or you can use dropbox.
Can I get my job delivered?
Yes, we deliver all over New Zealand and even overseas. We have free delivery within Christchurch for any job over $100 +gst.
What is 'bleed'?
How much bleed should I set my file up with?
What file type do you prefer?
Do you print photos from digital cameras?
Do you do graphic design?
What are crop marks?
I have photos, plans and documents that I would like scanned. Can you help with this?
What are your opening hours?
We are open 8am to 4pm weekdays.
How much will my job cost?
Can CQ colour match?
What colour paper do you stock?
How wide can you print?
Do you provide support in languages other then English?
We have staff that speak Mandarin Chinese and Thai.